OnboardingLooma Your hotel's AI
Your hotel, understood.
Bring your hotel’s knowledge together.
Start with your BEOs, event contracts and property documents. Review what Looma learns, shape your departments and prepare your team’s future workspace.
Where your documents live
Available after setupUpload files below today. Account connections require provider setup before documents can be imported.
Google DriveBEOs, contracts & shared folders
SharePoint & OneDriveShared hotel document libraries
GmailBEO & contract attachments
OutlookEvent correspondence & attachments
NotionProperty guides & procedures
BoxEnterprise document collections
Team communication · later
Slack and Microsoft Teams can be connected in a later phase for department communication. They are not connected during this setup.
Train Looma With Your BEOs
Upload up to 10 recent BEOs from this property. Each one helps Looma understand your venues, departments, policies, F&B and operational patterns.
0 / 10 BEOs uploaded
Supporting Hotel Documents optional
Floor plans and room diagrams, venue capacity charts, catering menus, bar packages, package sheets, hotel policies, AV guidelines, outside vendor policies, operational information and sample layouts. PDF or images. They become part of the hotel's permanent knowledge.
Add at least one BEO to start. More BEOs, better learning.
Hotels Looma Knows
Learning Your Hotel…
- Reading BEOs
- Identifying venues
- Learning departments
- Identifying F&B structures
- Finding hotel policies
- Learning operational patterns
Each new BEO takes two to five minutes to read; several are read at once. You can leave this tab open and come back.
Hotel Intelligence
What Looma Has Learned
Hotel Details
Events Contact At The Hotel
Documents Looma Learned From
Departments
| Department | Tasks |
|---|
Click a task count to see and add tasks. Hide keeps a department out of the app for this hotel; nothing is deleted.
Categorize Your Event
Your Team
Before You Finish
| Department | Name |
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Saving…
—documents learned from
—spaces
—departments
- Departments
- Knowledge
- Remembered
- Team
What happens nextEvery new BEO from this hotel is read with this setup and knowledge. Upload one in the loomapro app when an event is booked; your team signs in with their email ( for you).